Credit Agreement
30 Day Credit
How do I pay my balance?
When your statement is due, details on how to pay are on the bottom of the remittance.
You can pay in-store at any Supercheap Auto front register.
You can make a direct deposit into our bank account, see the bottom section of your remittance for account number and BSB.
Can I view my statement online?
Yes, simply head to ‘‘My Account’’ > 30 Day Credit to view current period, last statement period (31-60 days) or Previous statement period (61-90 days).
Can I allow an Authorised User to purchase using my 30 Day Credit?
Yes, this feature is managed via ‘My Account’ > Company Team. You can toggle ‘View Credit’ or ‘Use Credit’ independently for each of your Authorised Users.
Does each Authorised User get a unique PIN?
If your security method is PIN, then each of your Authorised Users will have access to a unique PIN that is used for orders completed in-store or via our Trade Hotline. To generate a random pin, each Authorised User must go to ‘My Account’ > Personal Details and click ‘Generate in store PIN’. This PIN will be emailed to the Authorised User’s registered email address.
How do I change my security preference between PIN & Purchase Order?
Only an Account Manager can request this change, head to ‘My Account’ > Company Details. here you will see Company Security and the option to Request Change; this triggers an email and may take up to 5 business days to process. You will receive a copy of the email sent to your registered email address.
Can I use 30 Day Credit to pay for part of my order?
No, when using 30 Day Credit as a payment method, the order must be completed in-full and cannot be split with any other payment method. Options are to remove items from your cart to ensure the cart value is covered by your available 30 Day Credit balance, otherwise you can make a payment on your account to increase the available credit (this may cause a delay due to selected payment type).
How do I apply for 30 Day Credit?
Applying is quick and easy, you must first be a registered account holder with Supercheap Auto Trade, navigate to the ‘My Account’ > 30 Day Credit > Apply Online. There is an application process where we capture relevant information to do a credit check and there is a set of terms specific for 30 Day Credit that can be found here.
How do I apply for an increase to my 30 Day Credit limit?
You can request can change your credit limit online under ‘My Account’ > 30 Day Credit and clicking Change Credit Limit. This request is for a permanent change, we do not support temporary credit limit changes. The request is sent to our finance team and may take up to 5 business days for processing.
How do I cancel my 30 Day Credit facility?
Request to cancel your 30 Day Credit must be made in writing to trade_accounts@superretailgroup.com.
